Wrangle — Support

Found a bug or need help? Email hello@justinre.id and we'll get back to you.

Quick help

How do I pick a subject?

Tap a highlighted subject, or circle your own by drawing a loop around it. Use Refine to brush the mask in or out.

My selection grabbed the whole scene — why?

On-device detection sometimes returns a large region when there's no clear subject. Circle the subject more tightly, or use Refine to trim the mask.

Does Wrangle send my videos anywhere?

No. Everything — import, subject detection, grading, and export — happens on your device. No accounts, no servers, no analytics.

Why does export take a moment?

Export re-computes the mask for every frame at full quality so the result is exact. Longer or higher-resolution clips take longer.

What is "Precompute masks" in the menu?

It bakes masks while paused so scrubbing stays smooth. It's on by default for most clips; turn it off if a very long or 4K clip feels heavy.

What devices does Wrangle support?

Wrangle requires iOS 18 or later, on iPhone.